FAQs

FAQs — We've Got You Covered

Everything you need to know about shopping with Noor Fashion.

🛍️ About Our Products

Q1: What does Noor Fashion sell?
We specialize in Ladies Unstitched 3-Piece Suits — including Lawn, Cotton, Printed, and Embroidered designs in a wide variety of colors.

Q2: Are the suits stitched or unstitched?
All our suits are Unstitched 3-Piece (Shirt + Trouser + Dupatta), giving you the freedom to stitch them exactly the way you like.

Q3: What sizes are available?
Since all our suits are Unstitched, you can stitch them according to your desired size and style.

Q4: Are the actual colors the same as shown in pictures?
We try our best to display accurate colors. However, slight variations may occur due to lighting or screen resolution — these are not considered defects.

💵 Orders & Payments

Q5: How can I place an order?
You can order through:
🌐 Our Website
📱 WhatsApp: +92 337 3427380
📸 Instagram / Facebook DM

Q6: Do you offer Cash on Delivery (COD)?
Yes! We proudly offer Cash on Delivery (COD) all over Pakistan.

Q7: Do you offer wholesale rates?
Absolutely! We provide special wholesale rates across Pakistan. For bulk orders, contact us on WhatsApp: +92 337 3427380.

🚚 Shipping & Delivery

Q8: Is delivery free?
Yes! We offer FREE delivery all over Pakistan through TCS, Leopards, and Postex.

Q9: How long does delivery take?
Orders are usually delivered within 4 to 7 business days after confirmation.

Q10: How can I track my order?
Once dispatched, you'll receive a Tracking ID via WhatsApp or SMS to check your order status on the courier's website.

🔄 Returns & Refunds

Q11: Can I return a product if I don't like it?
No, returns are not accepted for change of mind. However, returns are accepted within 7 days if the product is damaged, defective, or wrongly delivered.

Q12: Who pays for return shipping?
Return shipping charges are paid by the customer.

Q13: How long does the refund take?
Once your return is approved and received, refunds are processed within 7 to 10 working days.

🏭 About Noor Fashion

Q14: Where is Noor Fashion based?
Our main store is located in Quetta, and our manufacturing factory is in Faisalabad, Pakistan.

Q15: Are your products made in-house?
Yes! We have our own factory in Faisalabad where all our designs are crafted in-house — ensuring premium quality at the best prices.